Shipping policy

Shanthi Boutique – Shipping Policy

Address: #180/1, 4 Roads, Salem Main Road, Elampillai, Salem – 637502
Contact: 79049 81494, 70104 48044

1. Dispatch Time

  • All orders are processed and dispatched within 1–2 business days after confirmation.

  • Orders placed during weekends, festivals, or sale periods may require extra processing time.

2. Delivery Timelines (India)

Delivery duration depends on your location:

Tamil Nadu (TN)

📦 3–5 business days

South India (KA, AP, TS, KL)

📦 5–7 business days

North India

📦 5–10 business days

Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or operational issues beyond our control.

3. International Shipping

  • International delivery timelines vary by country and courier availability.

  • Estimated delivery time: 10–25 business days, depending on location.

  • Customs duties, taxes, or import charges (if any) must be paid by the customer.

4. Shipping Charges

  • Shipping charges vary based on weight, destination, and courier service.

  • Final shipping cost will be shown at checkout (for online orders).

  • For offline orders, charges will be informed during billing.

5. Tracking Information

  • Tracking details will be shared once your order is dispatched.

  • Tracking updates depend on courier operations.

6. Incorrect Address / Missed Delivery

  • Customers must provide accurate shipping details.

  • If a parcel returns due to wrong address or non-collection, re-shipping charges apply.

7. Lost/Damaged Parcels

  • In case of lost or damaged shipment, we will coordinate with the courier to resolve the issue.

  • Shanthi Boutique is not responsible for courier delays or mishandling.